Contact Us

We're Here to Help.

 PRODUCT QUESTIONS

Need more photos or details about an item's condition? We're happy to help.

 SHIPPING QUESTIONS

Questions about international shipping, tracking, or delivery to your country?

 ORDER SUPPORT

Already placed an order? Please include your order number so we can assist you quickly.

 OTHER QUESTIONS

Looking for something special or have another question? Feel free to contact us

 

QUESTIONS ABOUT A TREASURE?

 Vintage items are one of a kind, and we understand that condition matters.

If you'd like to see additional photos or need more information about an item's condition, accessories, operation, or other details, please contact us before purchasing.

We want you to feel comfortable and confident about the treasure you choose.

When contacting us about a product, please include the product name or URL.

 

A REAL TEAM IN JAPAN

 Sunflower Jshop is a small team in Japan with a passion for vintage toys, retro games, and the memories they carry.

Every message is read by a real person.

Whether you're searching for a childhood memory or have a question about an order, we're here to help.

→MEET OUR TEAM

 

SHOP WITH CONFIDENCE

 ✓ Selling Online Since 2009

Years of experience serving collectors worldwide

 ✓ Worldwide Shipping Experience

Japanese treasures delivered around the world

 ✓ Carefully Packed

Every treasure is prepared with care

 ✓ Tracked Delivery

Reliable international shipping with tracking

 

→OUR JOURNEY SINCE 2009

 

YOU MAY FIND YOUR ANSWER HERE

Shopping Guide →

How to shop at Sunflower Jshop

International Shipping →

Worldwide shipping, delivery and tracking

Payments →

Available payment methods

Cancellations & Returns →

Information about cancellations and returns

FAQ →

Answers to frequently asked questions

 

EVERY TREASURE HAS A STORY.

AND EVERY COLLECTOR HAS A QUESTION SOMETIMES.

Whether you're looking for something from your childhood, considering your first vintage Japanese collectible, or simply need help with an order, don't hesitate to reach out.

We're happy to help your next treasure find its way to you.

— NOBU & the Sunflower Jshop Team
From Japan, with care.