Payments

 💳 ACCEPTED PAYMENT METHODS

We accept a variety of secure payment methods through our online checkout.

Available payment options may include:

Major Credit & Debit Cards

Visa / Mastercard / American Express / JCB and other supported cards

Shop Pay

Apple Pay

Google Pay

PayPal

Available payment methods may vary depending on your country, device, currency, and checkout environment.

The payment options currently available to you will be displayed at checkout.

 🔒 SECURE CHECKOUT

Shop with Confidence

Your payment is processed securely through the payment services available at checkout.

Sunflower Jshop does not directly store your full credit card information.

For your security, your payment provider or card issuer may require additional verification before approving a transaction.

This may include identity verification or other authentication procedures depending on your payment method and country.

 Shopping from Outside Japan?

We welcome collectors from around the world.

Payment availability may vary depending on your country or region, and your card issuer or payment provider may apply its own currency conversion or transaction fees.

Any such fees charged independently by your bank, card issuer, or payment provider are outside the control of Sunflower Jshop.

For applicable shipments sent under DDP (Delivered Duty Paid), import duties and taxes are handled by Sunflower Jshop in accordance with our International Shipping policy.

For more information, please see our International Shipping Guide.

→INTERNATIONAL SHIPPING

 💱 CURRENCY & EXCHANGE RATES

Prices may be displayed in your local currency depending on your location and store settings.

The final amount and currency charged will be shown during checkout.

If currency conversion is required, the exchange rate and any related fees may be determined by your payment provider, card issuer, or the payment service used at checkout.

Please review the final payment amount before completing your purchase.

 ⚠️ IF YOUR PAYMENT IS DECLINED

Sometimes a payment may not be approved even when your card information is correct.

This may occur because of:

your card issuer's security settings, international transaction restrictions, payment verification requirements, insufficient available funds, or incorrect billing information.

If your payment is declined, please check your payment details and try again.

You may also wish to contact your card issuer or try another payment method available at checkout.

 📦 WHEN IS MY ORDER CONFIRMED?

Your order is confirmed once the checkout process has been successfully completed and payment authorization has been received.

You should receive an order confirmation email at the email address provided during checkout.

Please check your spam or junk folder if you do not see the confirmation email.

Once your order is confirmed, our team will begin preparing your treasure for its journey.

 🧾 BILLING INFORMATION

Please make sure the billing information entered during checkout is accurate and matches the information associated with your payment method.

Incorrect or incomplete information may result in payment delays or unsuccessful authorization.

For security reasons, we may contact you if additional confirmation is required regarding an order.

 💰 REFUNDS

If a refund is approved, it will normally be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Please note that processing times after a refund has been issued are controlled by the payment provider and may be outside Sunflower Jshop's control.

For information regarding cancellations and returns, please see:

→CANCELLATIONS & RETURNS

 🛡️ YOUR SECURITY MATTERS TO US

We will never ask you to send your full credit card number, card security code, password, or other payment credentials by email or through our contact form.

If you receive a suspicious message claiming to be from Sunflower Jshop, please do not provide payment information and contact us directly through our official website.

NEED HELP WITH YOUR PAYMENT?

We're Here to Help.

Having trouble completing your purchase?

If you have a question about checkout, payment methods, your order, or a payment-related issue, please feel free to contact us.

Behind Sunflower Jshop is a real team in Japan, and we're happy to help.

CONTACT US

 YOUR TREASURE IS ALMOST YOURS.

From discovering something special to completing your purchase, we want every step of your experience to feel simple and secure.

Once your order is confirmed, we'll carefully prepare your treasure for the next chapter of its journey.

From Japan to collectors around the world — with care.

Sunflower Jshop

Time Woven Treasures — The Precious Memories Within Our Hearts.